Empleo Atención a clientes Madrid German Customer Onboarding Specialist
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Requisitos empleo German Customer Onboarding Specialist
Dublin MadridEmpresa: TELUS International Europe
Descripción: TELUS International is looking for German Customer Onboarding Specialists! Do you love tech and new systems? Or maybe you are someone who is passionate about digital transformation in HR? Then ...
Requisitos: Some of the tasks in your role: - Independent analysis of our new customers' requirements regarding the product HR software. - Structured support of implementations through e-mails, video calls. - Ensuring customer satisfaction through competent advice on the product. - Validation, preparation, and assistance with importing customer data. - Involvement in the creation of training materials, e.g. help center articles or webinars. - Continuous optimization of our processes, e.g. through the automation of individual work steps. What we NEED you to have: - Good written and spoken English and German C level - You are a strong communicator with very good written and spoken German and English at a level that allows you to be trained in and communicate internally in English. - Experience in working in customer facing role, Customer Success or Account Management. - Problem-Solving putting the customer always first mindset. - You work autonomously and reliably. - Enjoy working data-driven and feel very comfortable using MS-Office, especially Excel. What we would LOVE you to have: - Experience in the Business to Business Software environment is an advantage. - Being familiar with the Tools like Zendesk, Gainsight, and Jira is a distinct advantage. - Passion about digital transformation in HR.
Contrato: Indefinido
Jornada: Completa
Salario: 3000€ Bruto/mes
24-05-2024
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