Empleo Atención a clientes Madrid Customer Service Representative CSR / Atención al Cliente con Inglés/English y Chino/Chinese
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Requisitos empleo Customer Service Representative CSR / Atención al Cliente con Inglés/English y Chino/Chinese
Pozuelo de Alarcón MadridEmpresa: Cigna
Descripción: Cigna's Customer Service Team: Our customer service team manages customer queries through different communication channels mainly email and phone providing timely resolutions and pleasant ...
Requisitos: Education & Work experience: · Previous Customer Service experience desired ideally Contact Center, Reception, or similar. · Good knowledge of Microsoft 365 and ability to learn new software applications quickly. · Active knowledge of English is a must C1 level or higher. · Proficiency in Chinese) Other skills and characteristics of a successful candidate: · Decision-making ability: Quickly understands new situations and takes the right decisions for a fast and accurate resolution of incoming requests. Ability to navigate through ambiguity. · Communication: Excellent Communication skills with colleagues and external customers are highly desirable. The ability to emotionally connect with customers in distress is also highly desirable. · Accuracy: High attention to detail and a desire to work faultlessly · Efficiency: Ability to work quickly through customer requests maintaining high quality standards. · Team player: Embraces and promotes a cooperative and friendly work environment in an international and inclusive team. · Discreet: works discreetly with confidential medical information. · High resilience to work under pressure & ability to multi-task.
Contrato: Indefinido
Jornada: Intensiva - Tarde
13-11-2024
Si le interesa esta oferta de empleo y cumple con los requisitos requeridos puede ver todos los detalles e inscribirse.
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