Customer Solutions Engineer (all genders)

Empleo Informática y telecomunicaciones en Madrid

Oferta de trabajo informática y telecomunicaciones en Madrid Customer Solutions Engineer (all genders).

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Requisitos empleo Customer Solutions Engineer (all genders)

Madrid (Madrid)
Empresa: Atmen Solutions GmbH
Descripción: Atmen (Spain) is looking for a Customer Solutions Engineer to join our Operations Team and drive customer onboarding, implementation, and delivery. This is a highly client-facing role, focused ...
Requisitos: Operational Excellence Scaling Delivery -Contribute to the development and continuous improvement of onboarding playbooks, templates, and delivery best practices. -Help standardise recurring processes to ensure Atmen can scale delivery across more customers. -Support internal operational projects and process optimisation initiatives. Requirements Must-Haves -3+ years of professional experience in a relevant role such as: -? B2B SaaS Implementation -? Technical Consultant -? Customer Delivery Manager -? Technical Customer Success Manager -? Solutions Engineer / Architect -Hands-on experience implementing a B2B SaaS product, including onboarding customers and driving adoption. -Strong client-facing skills and proven ability to manage stakeholders in a structured, professional way. -Strong ability to work with data: understanding what is required, spotting gaps, validating quality, and supporting customers through data preparation. -Structured problem-solving mindset: you enjoy investigating issues and driving resolution. -Strong ownership and accountability: you can be trusted to manage customer communication and follow-ups. -Excellent written and spoken English, with the ability to explain complex topics clearly. Please note that the qualifications listed above are intended as a general guideline only. We encourage all qualified applicants to apply, even if they do not meet every requirement. If you are interested in this role, please include in your application why you believe you would be a good fit. Nice-to-Haves -Interest in or exposure to regulatory frameworks, certification processes, or compliance-related industries. -Experience working in or passion for the energy, sustainability, fuels, chemicals, or industrial sector. -Experience supporting customers through audits or formal verification processes. -Familiarity with operational workflows, data validation, and quality management. -Startup or scale-up experience. Education Degree in Engineering, Industrial Engineering, Sustainability, Energy, Management Technology, Business Technology, or a related field ? or equivalent practical experience. Job requirements -Availability: Full-Time -Valid working permit in Spain -Fluency in English -Willingness to occasionally work in our office in Madrid, Spain. Benefits -Impact: as one of the first employees of the company, shape the Atmen culture and product and support our mission to decarbonise our industry by revolutionizing the way green certification takes place. -Hybrid work and central Munich offices: work from the office and from home. -Opportunity: be part of and shape a fast-growing business and a team of caring achievers. -Cutting-edge tech: Work on exciting challenges in automation, AI, and compliance tech. -?Well Pass? as an employee benefit - giving you unlimited access to most fitness centres. Tell us your story! We are looking forward to your application and will try to get back to you as soon as possible!
Contrato: Indefinido
Jornada: Completa
Salario: 3400€ Bruto/mes

18-05-2026

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