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Oferta de empleo en Madrid - Client Success
Remote (Madrid)Empresa: Circana
Descripción: We are seeking a user-focused, detail-oriented, resourceful individual to support the ongoing success of Emiri client deployments. This role bridges product support, user experience, and ...
Requisitos: Familiarity with Circana tools, including Unify+, model/report building, and ideally Emiri -Background in product or client support, operations, or troubleshooting technical issues, ideally with a focus on data-driven AI tools -Analytical and problem-solving skills, with the ability to investigate user reports, logs, and system behavior to identify root causes -Strong organizational skills to support multiple client deployments and maintain flawless on-time delivery and service levels -Strong communication abilities, especially in simplifying technical concepts for non-technical users and collaborating across teams -Tech-curious mindset, comfortable learning prompt engineering and system behavior, with a process-driven approach to managing issues, QA, and feedback loops -Familiarity with AI systems, natural language processing tools, or machine learning products -Experience using tools like Jira, Confluence, or similar issue tracking and documentation systems -5+ years of experience in client support for data analytics and reporting
Contrato: Indefinido
Jornada: Completa
25-06-2026
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